In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase...

The Details identifies the authentic classics amongst men's accessories and explains how each item has developed. The book tells the stories of their design; the brand, company, or iconic figure that started it all; and how each item has shaped the way men dress today. The leather biker boot, as we know it today, takes its stylistic cues from the toughened boots worn by the loggers and...

Poradnik z inspiracjami na ozdoby bożonarodzeniowe. Każdej z ozdób towarzyszy instrukcja wykonania krok po kroku. Dodatkowym ułatwieniem są ilustracje przedstawiające każdy z etapów tworzenia. Książka w języku niemieckim.

Jamie Oliver is back with brilliantly easy, flavour-packed, and accessible veg recipes. From simple suppers and family favourites to weekend dishes for sharing with friends, this book is packed full of phenomenal food - pure and simple. Whether it's embracing a meat-free day or two each week, living a vegetarian lifestyle, or just wanting to try some brilliant new flavour combinations, this...

Interior Design Inspirations is a reflection of our time and of culturalchanges in our society. The current book is a richly illustratedexploration of residential interior design from around the world thatshows the multifarious ways in which occupants and interior designers meetthe challenge of designing residential space. Interior Design Inspirationsprovides a richly illustrated...